BetOnline Review: A Platform For American & Canadian Punters

BetOnline SportsBook is an all rounder gambling site, offering sports betting, poker, horse race betting, casino gambling and live dealer action.

BetOnline is a privately run company that operates under Panama’s jurisdiction. BetOnline employs several software providers when it comes to their gaming options.

This betting site dates back to 1991 in Rochester, New York but under another company name better known as

Years later teamed up with a group of investors that included another American with the initials E.D. This group moved to Panama in May of 2004 and changed their name to

BetOnline Review: A Platform For American & Canadian Punters

Name: BetOnline


Bonus: 25% Welcome Bonus

Rating: 3.5/5.0

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BetOnline finds its origins in a sportsbook and it’s for this reason that today it is one of their strengths against other companies in the betting industry.

Today, BetOnline is a leader in the industry. The site's sportsbook services are available in both Spanish and English.

BetOnline's Customer Service

BetOnline have a free number call line, 1 (888) 426-3661 should you happen to you need any assistance during your bet or at any point when using their site.

You can also contact BetOnline through their:

  • PHONE: 1-888-426-3661
  • FAX: 1-800-453-0804
  • EMAIL: [email protected]
  • LIVE CHAT (for real money accounts only)

They also have other emails addresses that you could use depending on the sports you're betting on and what kind of problem you have;

Betonline has been subject to mixed reviews when it comes to their customer service. The live chat has been either very helpful or a complete waste of time.

Although users who are frequent bettors on the site have had very complaints and advise that users should take full advantage of the live chat availability.

What we can gather of their customer service is that, unfortunately when it comes to their customer service, BetOnline is inconsistent with how they handle customer support.

The BetOnline Mobile App

BetOnline’s mobile application is for sports betting purposes only. No casino games are available on this app.

Mobile is a fully functional sportsbook with provides both live and traditional sports betting options in a number of trending world markets.

BetOnline offer long lists of sports, which you can potentially bet on. They also, to a customer's surprise offer futures and props.

This is not common with other mobile- based sports betting applications and companies.

Although, BetOnline needs to have a larger pool of betting options if it intends on competing with current mobile platforms that offer an all in one philosophy.

They need to create a space that allows the punter to handle all their betting needs in one place. The mobile app also tends to crash more frequently than other services.

Transaction Processes

BetOnline offers a varied payment options.

Person to Person

Person to person is how BetOnline wire transfers deposits.

Deposits can be made by, either using MoneyGram or Western Union. You can deposit anything from $100 and $2,500. BetOnline also cover the transaction fee.

Credit Cards (VISA/American Express/MasterCard/Diner’s/Discover/JCB)

Here you can deposit anything from $100 - $2,000 by using your Visa card for transactions.

The fees will vary depending on the size of your budget. This type of payment method is not available for any customers residing in the US or Canada.

Money Order

Bettors in the US can transfer their money by using courier to send a money order. They can deposit anything from $300 to $9,000. No additional fees will be added.


This is a crypto-currency that is gaining momentum, especially for customers residing in the US who use betting sites.

This type of depositing does not follow the same financial rules as other methods. No added fees are charged and you can deposit $2 to $3,500 at any time.

Skrill / Neteller

eWallet deposits are a top favourite of BetOnline.

They have no additional charges and they also promote bonuses to bettors using eWallet services. Deposits on Skrill/Neteller begin as low as $10 and are unlimited on BetOnline.

Book to Book

This is a free method to transfer funds from a sportsbook to BetOnline. Transfers are unlimited but begin at $500.

Bank Wire

For those punters who will be depositing large amounts or simply chose this method to transfer money, note that the bank will incur charges for international fees and BetOnline will add charges too.

Deposits made through a bank wire start at $1,000 and are also unlimited.


This method of payment is reserved for those who spend a considerable amount on bets. You can deposit anything from $1,500 to $24,90 by posting a check to BetOnline.

If this is your choice of payment, we advise you to contact the betting company and contact their customer service for more details.

BetOnline's Withdrawal Methods

Person to Person

You will need to use either se Western Union or MoneyGram to deposit between $50 and $600. Fees apply when withdrawing money.

Bank wire

This is a more expensive way to receive a withdrawal. Bank wire payouts can vary from $500 to $24,900.

Check by Mail/Courier

This is the preferred payout method for Americans.

Receiving a check by mail or courier, which are capped between $500 and $2,500. Customers will receive 1 free check payout each month, more than that and you will need to pay a $30 fee.


If you placed your deposit with Bitcoin, than you will receive a payout of $30 - $3,500 through the same methods. No fees will be applied from BetFair’s part.

Skrill / Neteller

If you made an eWallet deposit, you’re allowed to use the same method for a payout. Payouts are limited to between $25 and $9,900.

Book to Book

For a book-to-book payout, you will need to transfer your funds from BetOnline to another sportsbook. This is limited to funds ranging from $500 - $24,900.

It’s important to note that BetOnline only does business in US dollars.

If you wish to deposit in another currency you will need to pay a currency fee for the conversion. Our advice is to contact the BetOnline customer support for further information.

Sign Up Bonuses Offered By BetOnline

At BetOnline, you can add an additional 50% to your bankroll for your first-ever deposit.

You need to enter NEW2500 as the promo code whilst you make your first deposit. To fully compensate from this bonus, score up to $2,500 worth of free plays from this one deposit.

BetOnline also offer 200% bonus to new poker players. (sign up here)

The betting site also offers a $50 free play to both new and existing customers. All you need to do to claim the bonus deposit $50.

All BetOnline customers are eligible for the Live Betting $25 Free Play promotion.

To take advantage of the opportunity, simply place $25 on an in-play bet. If that bet loses, the sportsbook will award you a $25 free bet within 48 hours.

You must use the $25 free bet on live betting, and the wagering requirement on the free bet is times or $150.

BetOnline Rating: 3.5/5.0

After ticking all of the fundamentals required for any betting site, we have decided to give BetOnline 3.5/5.0.

BetOnline is a well-rounded site that includes a racebook, casino, online poker room, live and mobile betting. The site is mostly directed towards American and Canadian punters.

Just like any other betting site it needs some tweaking but on the whole it provides the bettor with the right set of tools to carry out their wagers.


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